Return & Refund Policy

Last Updated: June 13, 2026

At our store, customer satisfaction is important to us. We strive to provide quality products and a reliable shopping experience. If you are not completely satisfied with your purchase, please review our return and refund guidelines below.

Return Eligibility

Customers may request a return within 30 days of delivery.

To be eligible for a return, the item must:

• Be unused, unworn, and unwashed
• Be returned in its original condition
• Include all original tags, accessories, and packaging when applicable
• Be accompanied by proof of purchase or order confirmation

Returns that do not meet these requirements may be denied.

Non-Returnable Items

The following items are not eligible for return:

• Gift cards
• Clearance or final sale items
• Customized or personalized products
• Items showing signs of use, damage, or alteration after delivery
• Products returned beyond the eligible return period

Damaged, Defective, or Incorrect Orders

Please inspect your order upon arrival.

If you receive a damaged, defective, or incorrect item, contact us within 7 days of delivery and provide:

• Your order number
• A description of the issue
• Clear photographs of the item and packaging

After reviewing the claim, we may offer a replacement, exchange, store credit, or refund depending on the situation.

Return Request Process

Before returning any item, customers must contact our support team for return authorization.

Returns sent without prior authorization may experience delays or may not be accepted.

Once approved, return instructions will be provided by our customer service team.

Return Shipping Costs

Customers are responsible for return shipping costs unless:

• The item arrived damaged
• The wrong item was delivered
• The product contains a verified manufacturing defect

We recommend using a trackable shipping service for all returns.

Refund Process

After the returned item is received and inspected, we will notify you regarding the status of your refund.

If approved, refunds will be issued to the original payment method used during checkout.

Approved refunds are generally processed within 5–7 business days, although financial institutions may require additional time to post funds to your account.

Exchanges

Eligible products may be exchanged when replacement inventory is available.

If an exchange cannot be fulfilled, a refund may be issued instead.

Order Cancellations

Orders may be canceled before processing or shipment preparation begins.

Once an order has entered processing or has been shipped, cancellation requests cannot be guaranteed.

Policy Updates

We reserve the right to update or modify this Return & Refund Policy at any time. Changes will become effective immediately upon being posted on this page.

Contact Information

If you have questions regarding returns or refunds, please contact us:

Email: gyansingh50580@gmail.com

Phone: +1 (602) 278-62525

Address: 5726 W Monterosa St, Phoenix, AZ 85031, United States

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM