Privacy policy
At Arovena, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you visit arovena.shop or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
Information We Collect
Information You Provide
When you place an order, contact us, or subscribe to our communications, we may collect:
- Full name
- Email address
- Phone number
- Billing address
- Shipping address
- Payment details (processed securely through our payment providers)
- Order history
- Any information you voluntarily provide when contacting customer support
Information Collected Automatically
When you browse our website, certain information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Cookies and similar technologies
This information helps us improve our website, understand visitor activity, and provide a better shopping experience.
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send order confirmations and shipping updates
- Respond to customer service inquiries
- Improve our website and shopping experience
- Prevent fraudulent or unauthorized activity
- Comply with legal obligations
- Send promotional emails only when you have chosen to receive them
Payment Security
All payments are processed through secure third-party payment providers.
Arovena does not store or have access to your complete payment card information.
Cookies
Our website uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Measure website performance
- Analyze visitor activity
You may disable cookies through your browser settings, although some features of our website may not function properly.
Sharing Your Information
We do not sell or rent your personal information.
Your information may be shared only with trusted service providers that help us operate our business, including:
- Payment processors
- Shipping and delivery partners
- Website hosting providers
- Analytics providers
- Customer support platforms
These providers may use your information only to perform services on our behalf.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.
Although we work to protect your information, no method of transmitting data over the internet or storing electronic information is completely secure.
Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
- Request access to your personal information
- Request corrections to inaccurate information
- Request deletion of your personal information where permitted by law
- Opt out of marketing communications at any time
To exercise these rights, please contact us using the details below.
Third-Party Websites
Our website may include links to third-party websites for your convenience.
We are not responsible for the privacy practices, policies, or content of external websites.
Children's Privacy
Arovena does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will take reasonable steps to remove it.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business or legal requirements.
Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
Questions about your return? We're happy to help.
Email: support@arovena.shop
Phone: +1 602-573-0948
Address: 7611 W Thomas Rd Space F-25, Phoenix, AZ 85033, USA
Business Hours: Mon – Fri, 9:00 AM – 8:00 PM (GMT-7)